We have a 48-hour return/replacement policy from the time of receipt of the package.
If you're unable to contact us within 48 hours of receipt, your item may not be eligible for a return/replacement.
Unboxing Video Requirement
To successfully return an order, we require customers to make an unboxing video of the product. This video will serve as a crucial piece of evidence to verify the condition of the product upon arrival. Please ensure the following while creating the unboxing video:
For more information, please read our Returns Policy
ShippingWhen you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The material was soft and covers the eyes completely. Good customer care service as well.
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